This Privacy Policy explains how Best Massage Near Me ("we", "us", "our") collects, uses,
stores and protects your personal information when you use our website at
https://best-massage-near-me.com. By using our website you agree to the practices described in this policy.
1. Information We Collect
Information you provide directly
- Name, email address and password when you register an account
- Business details, address and contact information if you register as a provider
- Messages you send through our contact or enquiry forms
- Reviews and ratings you submit
- Payment information (processed securely via PayPal — we do not store card details)
Information collected automatically
- IP address and browser type
- Pages visited and time spent on site
- Search queries made on our platform
- Cookies and similar tracking technologies
2. How We Use Your Information
- To create and manage your account
- To connect clients with massage providers
- To process subscription payments for providers
- To send account-related emails (verification, password reset, booking enquiries)
- To improve our website and services
- To send marketing communications (only with your consent)
- To detect and prevent fraud or misuse of our platform
3. Legal Basis for Processing (UK GDPR)
We process your personal data under the following lawful bases:
- Contract: Processing necessary to provide our services to you
- Legitimate interests: Improving our platform and preventing fraud
- Consent: Marketing emails and non-essential cookies
- Legal obligation: Where required by law
4. Cookies
We use cookies to:
- Keep you logged in to your account
- Remember your search preferences
- Analyse website traffic via Google Analytics
You can control cookies through your browser settings. Disabling cookies may affect some features of our website.
5. Sharing Your Information
We do not sell your personal data. We may share information with:
- Providers: When you send an enquiry, your name and contact details are shared with the provider you contact
- Payment processors: PayPal for subscription and payment processing
- Analytics providers: Google Analytics (anonymised data)
- Hosting providers: Our web hosting company to operate the site
- Legal authorities: Where required by law or to protect our legal rights
6. Data Retention
We retain your data for as long as your account is active. If you close your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or accounting purposes.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Restrict or object to processing
- Data portability — receive your data in a portable format
- Withdraw consent at any time for consent-based processing
To exercise any of these rights, please contact us at help@best-massage-near-me.com.
8. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Passwords are stored using secure hashing. All data is transmitted over HTTPS.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
10. Children
Our services are not directed to children under 18. We do not knowingly collect personal data from anyone under 18 years of age.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: